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OHQ's records suffice proof of a charge that is payable unless they are shown to be inaccurate. Consumer will certainly use its practical endeavours to notify OHQ of any type of billing conflict within fourteen (14) days of receipt of an invoice, adhering to the procedure described in Section 15. If Consumer disputes a billing, the billing has to proceed to be paid on time nevertheless OHQ will credit or refund Consumer if it is later on fairly established by OHQ or according to the dispute resolution procedure detailed in Area 15 that the invoice was wrong and the Client is qualified to a credit scores or reimbursement.

Such revisions might include, without limitation, changes to the quantities of the Registration Costs or Use Charges for OHQ Paid Services, adjustments to the use allocations included in the Pricing Plans, and discontinuation of Pricing Strategies. (a) Each such alteration will certainly take effect after reasonable breakthrough written notice is provided to Consumer (as an example, by being posted to the OHQ Web Site), except that any such alteration that impacts a Selected Paid Solution will use to Consumer starting at the commencement of a Paid Solution Term beginning no less than thirty (30) days from the date which OHQ provides notification of such modification to Consumer in conformity with Area 16.8.

If Consumer does not end its use of any damaged Selected Paid Service before the reliable date of such modification, Client will be deemed to have actually accepted such revision with regard to such Selected Paid Solution. (b) If a Prices Plan chosen by Consumer is ceased, OHQ will offer Customer with practical advancement notice of no less than thirty (30) days and Customer will certainly be provided the alternative of selecting a brand-new Prices Plan from then-current rates plans supplied by OHQ.

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For evasion of uncertainty, this paragraph does not relate to adjustments to the Rate List, which are dealt with in Section 7 (verbatim virtual receptionists).1. Consumer stands for that all information provided by Customer and its callers to OHQ (consisting of, without restriction, all contact info and details pertaining to Client's Bank card) is precise, updated and complete at the time it is supplied to OHQ

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Customer has to in any way times follow all laws, guidelines, criteria and codes relevant in connection with its use of OHQ Offerings and the Client's supply of its services and product to its callers. Customer will not make use of any type of OHQ Offerings to involve in, or to motivate or assist others to engage in, any type of prohibited or deceitful activities.

If a brand-new Paid Solution Term starts earlier than three (3) days after such email is sent, Customer will certainly sustain the suitable Subscription Fee for the new Paid Service Term (the ""). The effective date of such termination will be either (i) the Requested Termination Date, or must Customer not specify an Asked for Discontinuation Date, (ii) the last day of the Last Paid Solution Term.

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Where Customer ends pursuant to this Area 10.1(b): (i). The Subscription Costs that have actually been pre-paid will be kept and the OHQ Offerings offered to Client up until the last day of the Last Paid Solution Term (based on reinstatement fees under clause 10.3(e)) and the extra balance of the Prepaid Usage Credit history will certainly be retained by OHQ for future usage by Customer if Customer makes a decision to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).

(b) Complying with discontinuation of any OHQ Solution, OHQ will certainly not be accountable at all for addressing calls, taking or delivering messages, or carrying out any various other tasks about such OHQ Service. (c) Upon discontinuation of all OHQ Solutions, OHQ may terminate Client's Account and Client's accessibility to the Account.

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(e) Complying with discontinuation of any kind of OHQ Providers, OHQ will have no responsibility to restore or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to reinstate or otherwise recommence an ended OHQ Services, OHQ may require that Client pay a reinstatement cost of $30 (to cover OHQ's practical expenses in refining the reinstatement) Info gathered by OHQ from Client and its callers might be utilized, revealed and shared by OHQ based on OHQ's privacy policy as offered on the OHQ Web Site ("") and as might be modified from time to time.

The Controller hereby selects the Cpu relative to handling activities taken on throughout the arrangement of receptionist solutions. OHQ and Consumer acknowledge and concur that the Processor undergoes the complying with responsibilities: The Processor will follow the appropriate Information Protection Laws and have to: (a) just act on the composed instructions of the Controller and ensure those acting under their authority do the exact same; (b) make certain that people refining the information go through an obligation of self-confidence; (c) utilize its best efforts to secure and safeguard all individual data from unsanctioned or unlawful processing, including (yet not restricted to) unintended loss, destruction or damages; (d) make certain that all processing fulfills the requirements of the GDPR and related Information Security Regulation; (e) make certain that where a Sub-Processor is used, they: just engage a Sub-Processor with the previous consent of the Controller; notify the Controller of any designated adjustments worrying Sub-Processors; they implement a written agreement having the very same information protection responsibilities as set out in these Terms; recognize that any type of failing for the Sub-processor to follow the Information Defense Laws, the Processor remains totally reliant the Controller for the performance of the Sub-Processor's responsibilities; and assist the Controller in providing subject accessibility and allowing information subjects to exercise their civil liberties under the Data Protection Laws.

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The Controller shall perform ample and proper onboarding and due diligence look for all Cpus, with a full evaluation of the compulsory Data Security Legislation requirements. The Controller shall confirm that the Processor has ample and recorded processes for information breaches, information retention and data transfers in position. The Controller will obtain proof from the Cpu as to the: (a) verification and dependability of the staff members made use of by the Processor; (b) any type of certificates, certifications and plans as described in the onboarding procedure; (c) technological and operational procedures utilized in safeguarding the Personal Information; and (d) treatments in location for permitting data topics to exercise their rights, including (however not limited to), subject gain access to demands, erasure & correction treatments and limitation of handling actions.