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OHQ's documents are sufficient evidence of a charge that is payable unless they are shown to be incorrect. Customer will utilize its affordable endeavours to alert OHQ of any type of billing dispute within fourteen (14) days of receipt of an invoice, complying with the procedure laid out in Section 15. If Consumer disagreements a billing, the invoice must continue to be paid in a timely manner however OHQ will certainly credit or reimburse Client if it is later on fairly identified by OHQ or according to the conflict resolution process described in Area 15 that the invoice was incorrect and the Consumer is qualified to a credit report or refund.

Such revisions might consist of, without restriction, changes to the amounts of the Membership Costs or Use Fees for OHQ Paid Services, adjustments to the usage allocations consisted of in the Prices Plans, and discontinuation of Prices Plans. (a) Each such alteration will certainly take effect after practical advancement written notification is provided to Client (for example, by being uploaded to the OHQ Website), other than that any type of such revision that influences a Selected Paid Solution will relate to Customer starting at the beginning of a Paid Solution Term beginning no much less than thirty (30) days from the date which OHQ provides notification of such modification to Consumer in accordance with Section 16.8.

If Client does not terminate its use of any type of damaged Selected Paid Service before the effective day of such modification, Client will certainly be deemed to have agreed to such revision with respect to such Selected Paid Solution. (b) If a Rates Strategy selected by Consumer is ceased, OHQ will certainly supply Client with reasonable advance notification of no less than thirty (30) days and Consumer will be offered the option of picking a brand-new Prices Strategy from then-current pricing strategies provided by OHQ.

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For evasion of doubt, this paragraph does not apply to changes to the Cost Listing, which are addressed in Area 7 (automated phone receptionist).1. Client represents that all info provided by Consumer and its customers to OHQ (consisting of, without limitation, all call info and details pertaining to Customer's Bank card) is precise, current and full at the time it is given to OHQ

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Client needs to in all times adhere to all legislations, laws, criteria and codes appropriate in link with its use OHQ Offerings and the Customer's supply of its services and product to its callers. Client will certainly not make use of any kind of OHQ Offerings to take part in, or to encourage or help others to take part in, any kind of prohibited or deceitful tasks.

If a brand-new Paid Solution Term starts earlier than three (3) days after such e-mail is sent, Consumer will certainly sustain the suitable Registration Charge for the brand-new Paid Service Term (the ""). The effective date of such termination will be either (i) the Asked For Termination Day, or must Customer not mention a Requested Termination Day, (ii) the last day of the Last Paid Service Term.

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Where Client terminates pursuant to this Section 10.1(b): (i). The Registration Costs that have actually been pre-paid will certainly be retained and the OHQ Offerings readily available to Consumer up until the last day of the Final Paid Solution Term (subject to reinstatement charges under clause 10.3(e)) and the unused balance of the Prepaid Usage Credit rating will certainly be maintained by OHQ for future usage by Consumer if Consumer chooses to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Following termination of any OHQ Service, OHQ will certainly not be responsible whatsoever for responding to calls, taking or delivering messages, or carrying out any kind of other activities in link with such OHQ Service. (c) Upon discontinuation of all OHQ Solutions, OHQ may terminate Consumer's Account and Customer's access to the Account.

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(e) Following discontinuation of any type of OHQ Solutions, OHQ will have no responsibility to restore or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discernment) to renew or otherwise recommence an ended OHQ Providers, OHQ may call for that Customer pay a reinstatement cost of $30 (to cover OHQ's sensible expenses in refining the reinstatement) Details gathered by OHQ from Consumer and its callers may be used, disclosed and shared by OHQ based on OHQ's privacy policy as offered on the OHQ Internet Site ("") and as might be changed periodically.

The Controller hereby selects the Cpu with regard to processing tasks embarked on in the course of the provision of receptionist services. OHQ and Customer acknowledge and concur that the Processor is subject to the complying with obligations: The Cpu will abide by the appropriate Data Security Regulations and need to: (a) only act upon the composed directions of the Controller and guarantee those acting under their authority do the same; (b) make sure that people processing the information undergo a duty of self-confidence; (c) utilize its best endeavours to secure and secure all individual data from unauthorised or unlawful handling, consisting of (yet not restricted to) unexpected loss, destruction or damages; (d) make sure that all processing meets the needs of the GDPR and related Data Security Regulation; (e) ensure that where a Sub-Processor is utilized, they: just engage a Sub-Processor with the previous permission of the Controller; educate the Controller of any kind of desired modifications concerning Sub-Processors; they implement a created agreement containing the exact same information defense responsibilities as established out in these Terms; recognize that any kind of failing for the Sub-processor to abide by the Information Defense Laws, the Processor remains fully reliant the Controller for the performance of the Sub-Processor's obligations; and assist the Controller in supplying subject access and allowing data subjects to exercise their civil liberties under the Information Defense Laws.

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The Controller will accomplish ample and suitable onboarding and due persistance checks for all Processors, with a complete assessment of the mandatory Information Security Legislation needs. The Controller will verify that the Cpu has sufficient and documented processes for data violations, information retention and data transfers in position. The Controller shall obtain evidence from the Processor regarding the: (a) confirmation and integrity of the staff members used by the Cpu; (b) any certificates, certifications and plans as referred to in the onboarding process; (c) technological and operational procedures used in guarding the Personal Data; and (d) procedures in area for allowing information based on exercise their rights, consisting of (yet not restricted to), subject access requests, erasure & rectification procedures and constraint of processing steps.