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OHQ's documents are adequate evidence of a charge that is payable unless they are shown to be incorrect. Consumer will use its reasonable efforts to inform OHQ of any invoice disagreement within fourteen (14) days of invoice of a billing, adhering to the procedure detailed in Area 15. If Customer disagreements an invoice, the billing should proceed to be paid on time nonetheless OHQ will certainly attribute or refund Customer if it is later reasonably identified by OHQ or pursuant to the dispute resolution procedure outlined in Section 15 that the invoice was incorrect and the Client is qualified to a credit rating or reimbursement.

Such revisions may consist of, without restriction, modifications to the quantities of the Subscription Charges or Use Costs for OHQ Paid Providers, changes to the use allocations included in the Prices Plans, and discontinuation of Rates Strategies. (a) Each such alteration will take impact after affordable advancement composed notification is given to Client (for example, by being uploaded to the OHQ Website), except that any kind of such revision that affects a Selected Paid Solution will relate to Customer beginning at the commencement of a Paid Service Term starting no less than thirty (30) days from the day which OHQ gives notification of such modification to Customer based on Area 16.8.

If Client does not end its usage of any type of affected Selected Paid Solution before the reliable date of such modification, Client will be considered to have actually accepted such revision with respect to such Selected Paid Service. (b) If a Pricing Plan picked by Customer is terminated, OHQ will certainly offer Customer with reasonable breakthrough notice of no less than thirty (30) days and Consumer will be offered the option of picking a brand-new Rates Plan from then-current rates strategies offered by OHQ.

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For avoidance of uncertainty, this paragraph does not use to changes to the Price Listing, which are addressed in Area 7 (nexa virtual receptionist).1. Consumer stands for that all info offered by Consumer and its callers to OHQ (consisting of, without constraint, all call details and details concerning Customer's Credit score Card) is precise, updated and complete at the time it is given to OHQ

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Consumer must at all times follow all regulations, policies, requirements and codes suitable in connection with its use OHQ Offerings and the Client's supply of its product or services to its callers. Client will not utilize any kind of OHQ Offerings to take part in, or to motivate or help others to involve in, any type of unlawful or fraudulent activities.

If a new Paid Solution Term starts earlier than 3 (3) days after such e-mail is sent, Consumer will certainly sustain the relevant Registration Fee for the new Paid Solution Term (the ""). The effective date of such termination will be either (i) the Requested Termination Date, or should Consumer not specify a Requested Discontinuation Day, (ii) the last day of the Final Paid Solution Term.

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Where Customer ends according to this Area 10.1(b): (i). The Registration Charges that have been pre-paid will certainly be preserved and the OHQ Offerings available to Client until the last day of the Last Paid Service Term (based on reinstatement fees under provision 10.3(e)) and the extra equilibrium of the Prepaid Usage Debt will certainly be kept by OHQ for future usage by Customer if Client determines to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Complying with termination of any kind of OHQ Solution, OHQ will certainly not be liable at all for responding to calls, taking or delivering messages, or performing any type of other activities in connection with such OHQ Solution. (c) Upon termination of all OHQ Providers, OHQ might terminate Client's Account and Consumer's access to the Account.

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(e) Adhering to termination of any type of OHQ Services, OHQ will certainly have no responsibility to reinstate or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to restore or otherwise recommence an ended OHQ Providers, OHQ may call for that Consumer pay a reinstatement fee of $30 (to cover OHQ's affordable prices in processing the reinstatement) Details collected by OHQ from Consumer and its callers might be made use of, divulged and shared by OHQ according to OHQ's personal privacy policy as available on the OHQ Website ("") and as might be changed every so often.

The Controller hereby designates the Processor with respect to processing activities embarked on throughout the stipulation of receptionist solutions. OHQ and Customer recognize and agree that the Processor undergoes the complying with responsibilities: The Processor shall adhere to the appropriate Information Protection Rules and must: (a) just act on the created instructions of the Controller and make certain those acting under their authority do the very same; (b) ensure that people processing the data go through a responsibility of self-confidence; (c) use its best endeavours to safeguard and secure all individual data from unsanctioned or illegal handling, consisting of (yet not restricted to) unintended loss, devastation or damage; (d) make sure that all processing meets the requirements of the GDPR and relevant Data Protection Laws; (e) make sure that where a Sub-Processor is made use of, they: just engage a Sub-Processor with the previous authorization of the Controller; inform the Controller of any kind of desired changes worrying Sub-Processors; they apply a written contract containing the same data security commitments as laid out in these Terms; recognize that any failure on the part of the Sub-processor to adhere to the Data Defense Laws, the Cpu continues to be totally responsible to the Controller for the efficiency of the Sub-Processor's responsibilities; and assist the Controller in supplying subject access and enabling information based on exercise their legal rights under the Data Defense Rules.

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The Controller will perform appropriate and ideal onboarding and due diligence look for all Cpus, with a complete assessment of the obligatory Information Security Regulation needs. The Controller will validate that the Cpu has appropriate and documented procedures for information breaches, data retention and data transfers in place. The Controller will acquire evidence from the Cpu regarding the: (a) verification and dependability of the workers utilized by the Cpu; (b) any type of certificates, accreditations and policies as referred to in the onboarding procedure; (c) technical and functional steps utilized in securing the Personal Data; and (d) treatments in place for allowing data based on exercise their legal rights, including (however not restricted to), subject access demands, erasure & correction procedures and restriction of handling measures.